Shipping Policy

Thank you for choosing LIFMOCER for your lithium battery needs!

To ensure the safety, integrity and timeliness of lithium battery products during transportation, please review the following shipping policy for details on how we handle transportation and delivery.

Packaging Requirements

All lithium battery products must use professional lithium battery transportation packaging materials to ensure that the products are fully protected during transportation and avoid collisions, extrusions, short circuits, etc.
The packaging has good sealing to prevent the battery from getting damp and water during transportation.

Shipping Destination

We currently ship to countries around the world.
We do not ship to remote countries such as Alaska, Hawaii or Puerto Rico where there is no logistics access.
Most of our orders are shipped from our warehouses in the United States and Germany, and a small number of orders will be shipped from China (which will be notified on the product page).

Shipping Cost

All orders are shipped free of charge.

Delivery Time and Order Processing Time

  • Usually, domestic shipping time is 3 - 7 days (Monday to Friday). If shipped from China, it will take about 20 days, depending on inventory and your location.
  • Orders are typically processed within 1-3 business days (Monday-Friday). Orders placed on weekends or holidays will be processed the next business day. Once your order is shipped, you will receive a confirmation email with tracking information.

Delays

Shipping may be delayed due to factors beyond our control, such as natural disasters, warehouse explosions, or transportation strikes. During the busy holiday season, processing time may be longer than usual. We will notify you in advance of any delays.

Damage or Loss During Shipping

While we take every precaution to ensure that your order is delivered safely, if damage or loss occurs during shipping, please contact our customer service team within 48 hours of receiving your order or the estimated delivery date. We will work with you to resolve any issues.

Address Changes

Once shipping is completed, we are unable to change the shipping address. If you need to change the delivery location of your order, please contact us at service@lifmocer.com within 24 hours of placing the order.

Cancellation

If you change your mind before receiving your order, we can accept cancellations at any time before the order is shipped. If the order has already been shipped, please refer to our Return and Refund Policy.

Special Handling of Order Acceptance and Pricing

Please note that sometimes orders cannot be processed for various reasons. This website reserves the right to refuse or cancel any order at any time for any reason;

  1. Before processing your order, we may ask you to provide additional verification information, such as your phone number and address, to prevent credit or debit card fraud. We have the right to verify your payment details and personal information, and we may cancel orders that we suspect of fraud.
  2. We strive to provide accurate pricing on the website, but errors may occur, such as incorrect prices for items. We reserve the right to refuse or cancel any order, and in the event of incorrect pricing, we may contact you for instructions or cancel the order and notify you of the cancellation, regardless of whether the order has been confirmed and your credit card has been charged.

Contact Us

If you have any questions or concerns about our shipping policy or your order, please feel free to contact our customer service team: Email: service@lifmocer.com

Thank you for choosing LIFMOCER! Your satisfaction and safety are our top priorities.

Note: This shipping policy may be updated from time to time. Please check back regularly for changes.